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Free & Fast Shipping To Canada

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Shipping Policy

We typically ship products to Canada via FedEx from our Canada warehouses. The taxes are calculated at checkout, so your order will clear customs without surprise customs/duties/tariff fees.

Orders to Canada normally takes 3-7 business days to be delivered.

We cannot ship to hotels, P.O. boxes, APO, FPO, or DPO destinations. And we don’t ship to territories of Canada, including Yukon(YT), Northwest Territories(NWT) and Nunavut(NV).

Some orders may require additional freight, in which case we will contact you to determine the best shipping method.

Orders are usually shipped within 1-2  business days. The delivery date is usually 2-5 workdays.

If you have waited more than 7 business days, please contact us at contact@fengepro.com for assistance.

Freight Shipping

All shipments to Canada are free of charge. FedEx delivers in 3-5 workdays.

Larger orders requiring freight may require an additional day to process and prepare for shipment.

  • The freight team will unload your shipment from the truck to a ground-level area outside your home or office.
  • If a suitable unloading point is not available, the freight team may unload the shipment at the curb, requiring the consignee to be responsible for carrying the boxes in.
  • Someone must be present to accept and sign for the shipment, otherwise, the shipment will not be unloaded.
  • You must note any shortage or damage on the driver's paperwork at the time you sign for the shipment.

Multi-Piece Shipments

If your order contains multiple items, they may arrive at different times. The products in the same order are not always shipped from the same warehouse due to our inventory entry schedule.

We will send you an email to let you know if your order needs to be delivered in batches and to inform you of the shipping situation.

Customize Delivery and Expedited Shipments

These services are not currently available. We will ship from the fulfillment center closest to you whenever possible to ensure the fastest possible delivery.

Which countries do you ship to?

We offer free shipping to Canada here. For other countries, you can order from corresponding sites. We now have US, EU, and UK sites.

Tax

  1. Federal Sales Tax: known as Goods and Services Tax (GST) or Harmonized Sales Tax (HST). The GST and HST are administered jointly and commonly referred to as simply GST/HST. Whether GST or HST applies depends on the particular province or territory.
  2. Provincial Sales Tax: known as Provincial Sales Tax (PST), Quebec sales tax (QST), or Retail Sales Tax (RST), depending on the province. Not all provinces have a provincial sales tax regime. Whether PST, RST, or QST applies depends on the particular province.
Sales Tax Type Provinces/Territories
GST Only

Alberta (5% GST)

Nunavut (5% GST)

Northwest Territories (5% GST)

Yukon (5% GST)

GST and PST/RST/QST

British Columbia (5% GST + 7% PST)

Manitoba (5% GST + 7% RST)

Quebec (5% GST + 9.975% QST)

Saskatchewan (5% GST + 6% PST)

HST Only

Ontario (13%)

New Brunswick (15%)

Newfoundland (15%)

Nova Scotia (15%)

Prince Edward Island (15%)

Ships within 1-2 business days.

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